Html / plain text

RT Users
1

Hi,

does anyone know how to get html mails working for rt too? if a customer
sends a html mail, then rt does not return the content of the email in
the autoreply message.

Michael :slight_smile:

2

Hi,

does anyone know how to get html mails working for rt too? if a customer
sends a html mail, then rt does not return the content of the email in the
autoreply message.

Does this help?

If PreferRichText is set to a true value, RT will show HTML/Rich text

messages in preference to their plaintext alternatives. RT “scrubs” the

html to show only a minimal subset of HTML to avoid possible contamination

by cross-site-scripting attacks.

Set($PreferRichText, undef);

Simple guidelines to happiness:
Work like you don’t need the money,
Love like your heart has never been broken and
Dance like no one can see you.

3

i am not quite sure if i remember…what are you trying to do
http://www.nabble.com/html-plain-text-t61117.html#a1224224