Howto make a non-privileged user able to only view articles

RT Users
1

Hello,

Is it even possible to allow a non-privileged user to view only articles in a specific class?

If so any pointers?

Many thanks,

Alex

Alex Rhys-Hur n | ITworX Limited
P.O. Box 1649, 00502, Karen, Kenya
Tel: +254 (0) 20 2444824 | Cell: +254 (0) 724 972541
Web: www.itworx.co.ke

2

Hi,

As far as I remember articles are not available in self service interface
that is used for unprivileged users.

Making articles more public is on todo list for a while. I don’t know how
close it to the top.On Thu, Nov 22, 2012 at 7:29 PM, Alex Rhys-Hurn alex@itworx.co.ke wrote:

Hello,

Is it even possible to allow a non-privileged user to view only articles
in a specific class?

If so any pointers?

Many thanks,

Alex

–
Alex Rhys-Hurn | ITworX Limited
P.O. Box 1649, 00502, Karen, Kenya
Tel: +254 (0) 20 2444824 | Cell: +254 (0) 724 972541
Web: www.itworx.co.ke

We’re hiring! Careers — Best Practical Solutions

Best regards, Ruslan.

3

Is it even possible to allow a non-privileged user to view only articles in a specific class?

Unfortunately, Articles are only currently searchable globally, not on
a per-class basis, from SelfService.

This is a restriction of the old implementation and will hopefully be
fixed.

-kevin