How well does RT scale?

We are just curious how other universities or large companies deals with a
large amount of users (+/- 10.000 - 70.000 RT-users). When we go in
production we expect a huge load and increase in database.

We have one server a dual Dell 2650 with 32GB (mirrored) disk, 4 GB of
memory, 4x 2.4GHz processors and 2 x Gb lan. Running RHES30 (Linux).

We probably need to use MRTG to watch the database using a few scripts.

At RT FAQ, Jesse Vincent’s official database schema diagrams have lost its
weblink. I guess some tables are interesting to watch.


Tomas A. P. Olaj, email:, web:
University of Oslo / USIT (Center for Information Technology Services)
System- and Application Management / Applications Management Group