How to use smtp on other server

RT Users
1

Dear All,

I already had smtp server (lotus notes on windows server 2003), I want to
use the smtp for RT server.
I will not install smtp service on RT server.
How to configure RT server to use smtp server on other server ( sending
email use other smtp server)?
I got information from
InstallMailgateOnly - Request Tracker Wiki that should be
installed mailgateonly, is that right?
Is it possible to install mailgateonly on windows system, where I can
download mailgateonly for windows system?

Thanks,

Ns

2

nast linux wrote:

Dear All,

I already had smtp server (lotus notes on windows server 2003), I want to
use the smtp for RT server.
I will not install smtp service on RT server.

In RT_SiteConfig.pm:

Set($MailCommand, ‘smtp’);
Set($SMTPServer, ‘’);

InstallMailgateOnly - Request Tracker Wiki that should be
installed mailgateonly, is that right?
Is it possible to install mailgateonly on windows system, where I can
download mailgateonly for windows system?

Mailgate is for incoming mail to RT, not outgoing mail from RT. You can
install it on your Windows system so long as the Windows system has perl
installed with all the required modules for rt-mailgate, and your Notes
server can pipe email contents to a command.

Installation steps would be something like:

  1. Install perl on Windows machine.
    1a. Install perl modules Getopt::Long, LWP::UserAgent,
    HTTP::Request::Common, Pod::Usage, HTML::TreeBuilder, HTML::FormatText.
  2. copy rt-mailgate from /opt/rt3/bin to your Windows server.
  3. Configure Notes to take email sent to a queue address and pipe the email
    contents into the command ‘rt-mailgate --queue “<queue_name>” --action
    correspond --url “http://<rt_server/”’, ensuring the command environment is
    sufficient for perl to find its modules.

– ============================
Tom Lahti
BIT Statement LLC

(425)251-0833 x 117
http://www.bitstatement.net/
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