I don’t know if I have this syntax correct - I have tickets that have been
updated within the last 18 hours. What is $ISODate supposed to look like?
my $ISODate = “2005-03-20 10:50:00”;
Get hold of new and open tickets only
my $tickets = new RT::Tickets($RT::SystemUser);
$tickets->LimitStatus(VALUE => ‘open’);
$tickets->LimitStatus(VALUE => ‘new’);
$tickets->LimitQueue(VALUE => $queue->Id);
$tickets->LimitPriority(OPERATOR => ‘=’, VALUE => “10”);
$tickets->LimitDate(
FIELD => “LastUpdated”,
OPERATOR => “>”,
VALUE => “$ISODate”);
matthew zeier, Sr. Network Engineer | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie