How to use JSGantt?

RT Users
1

Hello,

I am using RT 4.0.7 on debian 7 wheezy using the debian RT package.

I would like to use JSGantt and got a copy by git clone from here

This got set in my environment

export PERL5LIB=/usr/share/request-tracker4/lib
export RTHOME=/etc/request-tracker4

I followed the instructions in README (twice) and I think i set it up correctly:

root@node:/opt/install/rt/rt-extension-jsgantt/#  perl Makefile.PL 
Using RT configuration from /usr/share/request-tracker4/lib/RT.pm:
./etc   => /usr/local/share/request-tracker4/plugins/RT-Extension-JSGantt/etc
./html  => /usr/local/share/request-tracker4/plugins/RT-Extension-JSGantt/html
./lib   => /usr/local/share/request-tracker4/plugins/RT-Extension-JSGantt/lib
Writing Makefile for RT::Extension::JSGantt
Writing MYMETA.yml

root@node:/opt/install/rt/rt-extension-jsgantt/#  make
Skip blib/lib/RT/Extension/JSGantt.pm (unchanged)
Manifying blib/man3/RT::Extension::JSGantt.3pm

root@node:/opt/install/rt/rt-extension-jsgantt/#  make install
Appending installation info to /usr/local/share/request-tracker4/man/perllocal.pod

After restarting apache the webinterface at /Admin/Tools/Configuration.html shows this:

JSGanttOptions {
‘ShowDuration’ => 1,
‘DefaultDays’ => 7,
‘NullDatesColor’ => 333,
‘DefaultFormat’ => ‘day’,
‘ShowProgress’ => 1,
‘WorkingHoursPerDay’ => 8,
‘ShowOwner’ => 1
}

So I believe it should work.

But I can’t find any hint in the GUI how to use JSGantt or even see somthing about it.
I guess I have to have to have “Dates” set for my ticks like “Starts” and “Due” ?
And do a search with special “Display Columns” ?
Or JSGantt needs to be enabled for every queue ?

On what URL do I get something like this:
http://www.bestpractical.com/static/images/screenshots/rt-extensions/rt-extension-jsgantt.png

Thanks a lot
Lixus

2

There’s a Gantt Chart link on the Links block of the ticket. You also
didn’t say whether you added RT::Extension::JSGantt to the Plugins
section of RT_SiteConfig.pm
Later,
DarinOn Thu, Nov 7, 2013 at 1:53 PM, Lixus Zoran linux@muellers.ms wrote:

Hello,

I am using RT 4.0.7 on debian 7 wheezy using the debian RT package.

I would like to use JSGantt and got a copy by git clone from here
GitHub - bestpractical/rt-extension-jsgantt

This got set in my environment

    export PERL5LIB=/usr/share/request-tracker4/lib
    export RTHOME=/etc/request-tracker4

I followed the instructions in README (twice) and I think i set it up correctly:

    root@node:/opt/install/rt/rt-extension-jsgantt/#  perl Makefile.PL
    Using RT configuration from /usr/share/request-tracker4/lib/RT.pm:
    ./etc   => /usr/local/share/request-tracker4/plugins/RT-Extension-JSGantt/etc
    ./html  => /usr/local/share/request-tracker4/plugins/RT-Extension-JSGantt/html
    ./lib   => /usr/local/share/request-tracker4/plugins/RT-Extension-JSGantt/lib
    Writing Makefile for RT::Extension::JSGantt
    Writing MYMETA.yml

    root@node:/opt/install/rt/rt-extension-jsgantt/#  make
    Skip blib/lib/RT/Extension/JSGantt.pm (unchanged)
    Manifying blib/man3/RT::Extension::JSGantt.3pm

    root@node:/opt/install/rt/rt-extension-jsgantt/#  make install
    Appending installation info to /usr/local/share/request-tracker4/man/perllocal.pod

After restarting apache the webinterface at /Admin/Tools/Configuration.html shows this:

JSGanttOptions {
‘ShowDuration’ => 1,
‘DefaultDays’ => 7,
‘NullDatesColor’ => 333,
‘DefaultFormat’ => ‘day’,
‘ShowProgress’ => 1,
‘WorkingHoursPerDay’ => 8,
‘ShowOwner’ => 1
}

So I believe it should work.

But I can’t find any hint in the GUI how to use JSGantt or even see somthing about it.
I guess I have to have to have “Dates” set for my ticks like “Starts” and “Due” ?
And do a search with special “Display Columns” ?
Or JSGantt needs to be enabled for every queue ?

On what URL do I get something like this:
http://www.bestpractical.com/static/images/screenshots/rt-extensions/rt-extension-jsgantt.png

Thanks a lot
Lixus

3

Hello Frank,

Thanks for your support!

when you open a ticket you have in the Display view a new Link Gantt Chart in the Links section.

An this is the point, i do not see this link.
See Attachment.

So I am wondering if if have to enable JSGant per queue or something.

I have
Set(@Plugins,‘RT::Extension::JSGantt’);
in
/etc/request-tracker4/RT_SiteConfig.pm

And also Tool → Configuration → Tools → System Configuration
(http:/mycompany.tld/rt/Admin/Tools/Configuration.html) shows this:

JSGanttOptions {
‘ShowDuration’ => 1,
‘DefaultDays’ => 7,
‘NullDatesColor’ => 333,
‘DefaultFormat’ => ‘day’,
‘ShowProgress’ => 1,
‘WorkingHoursPerDay’ => 8,
‘ShowOwner’ => 1
}

so i believe it is enabled !

As far as I understand RT Extensions are using a kind of
“Overlay” which can extend the Html Pages, right ?
http://requesttra cker.wikia.com/wiki/CustomizingWithOverlays

Is it possible that his Overlay mechanism is not working and needs to be enabled first ?

I attached my RTSiteConfig.pm (anonymize it a bit)

Thanks
Lixus

RT_SiteConfig.pm (6.23 KB)

4

Stupid me,

it’s working of course!

I assumed that Set(@Plugins, works in a setter/getter manner
and in addition the debain way to manage RT_SiteConfig.pm
is to have a conf.d style directory /etc/request-tracker4/RT_SiteConfig.d/
with several config snippets and I had this in one file:

Set(@Plugins,'RT::Extension::JSGantt');

and this in another:

Set(@Plugins, qw(RT::Extension::LDAPImport));

So "Set(@Plugins … " got overwritten.

The correct way is to have only one "Set(@Plugins … " like this:

Set(@Plugins, qw(
RT::Extension::LDAPImport
RT::Extension::JSGantt
));

Sorry for wasting your time.

5

So "Set(@Plugins … " got overwritten.

The correct way is to have only one "Set(@Plugins … " like this:

Set(@Plugins, qw(
RT::Extension::LDAPImport
RT::Extension::JSGantt
));

Sorry for wasting your time.

When you upgrade to 4.2 you’ll be able to use the new Plugin() command
to do what you want.

-kevin