How to setup two apache vhosts towards the same RT with fastcgi

RT Users
1

Hi

I have been working on migrating our existing old RT 3.8.8 to RT 4.2.9.

We currently have two domains that point towards the same RT – and that works in RT 3.8.8 – and I’d like to have the same setup in the new RT, so I don’t break any links to the two current domains that I am not aware of…
But – when I try to do something similar with RT 4.2.9 + Apache2 + fastcgi – the first vhost resolves just fine – whereas the second site just hangs……

My guess is I am doing something wrong – how to make two vhosts in apache2 point to the same RT backend with fastcgi?
A pointer in the right direction will be deeply appreciated.

My Apache config looks as follows:

Tell FastCGI to put its temporary files somewhere sane; this may

# be necessary if your distribution doesn't already set it
FastCgiIpcDir /opt/rt4/tmp

FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300

NameVirtualHost rt4.example.com:80
NameVirtualHost rt4-test.example.com:80
Listen 80

NameVirtualHost rt4.example.com:443
NameVirtualHost rt4-test.example.com:443
Listen 443

<VirtualHost rt4.example.com:80>
   ServerName rt4.example.com
   ErrorLog "/var/log/httpd/rt4_error_log"
   CustomLog "/var/log/httpd/rt4_access_log" common
   RedirectPermanent / https://rt4.example.com/
</VirtualHost>

<VirtualHost rt4-test.example.com:80>
   ServerName rt4-test.example.com
   ErrorLog "/var/log/httpd/rt4_error_log"
   CustomLog "/var/log/httpd/rt4_access_log" common
   RedirectPermanent / https://rt4-test.example.com/
</VirtualHost>

<VirtualHost rt4.example.com:443>
    ServerName rt4.example.com
    ### Optional apache logs for RT
    # Ensure that your log rotation scripts know about these files
     ErrorLog /opt/rt4/var/log/apache2.error
     TransferLog /opt/rt4/var/log/apache2.access
     LogLevel debug

    SSLEngine on
    SSLCertificateChainFile  /etc/httpd/ssl/secret.cer
    SSLCertificateFile    /etc/httpd/ssl/certificate.pem
    SSLCertificateKeyFile /etc/httpd/ssl/certificate.key

    AddDefaultCharset UTF-8

    ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

    DocumentRoot "/opt/rt4/share/html"

    <Location />
        Order allow,deny
        Allow from all

        Options +ExecCGI
        AddHandler fastcgi-script fcgi
    </Location>
</VirtualHost>
ServerName rt4-test.example.com ### Optional apache logs for RT # Ensure that your log rotation scripts know about these files ErrorLog /opt/rt4/var/log/apache2.error TransferLog /opt/rt4/var/log/apache2.access LogLevel debug 
    SSLEngine on
    SSLCertificateChainFile  /etc/httpd/ssl/secret.cer
    SSLCertificateFile    /etc/httpd/ssl/certificate.pem
    SSLCertificateKeyFile /etc/httpd/ssl/certificate.key

    AddDefaultCharset UTF-8

    ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

    DocumentRoot "/opt/rt4/share/html"

    <Location />
        Order allow,deny
        Allow from all

        Options +ExecCGI
        AddHandler fastcgi-script fcgi
    </Location>
</VirtualHost>

—
Kind Regards,
Sidsel Jensen