I’m using RT’s default scrips, with a few modifications, as my base.
I have currently 18 active queues.
I need to change auto-reply scrips for a queue, and don’t want to
re-define all scrips for all queues (so they aren’t globlas anymore)
just for this.
My question: is there anything I can do to setup and run custom
queue-bound scrips in a way that they run instead of the global scrip
for the same action?
Thanks a lot for any tips.
Luis Motta Campos
Segula Technologies Portugal