How to run multiple instances of RT

Hi to all,
I have installed RT successfully. Now i need to create multiple instances of RT for different projects. I gone through the mailing list archive, and found that it is possible. But could not able to understand it correctly. I know it is my fault. Can any one help me here to provide a suitable how to on to it. I will be very thankful to you all. Thanks in advance…

Bijayant Kumar
Send instant messages to your online friends http://uk.messenger.yahoo.com

Hi to all,
I have installed RT successfully. Now i need to create
multiple instances of RT for different projects. I gone through the mailing
list archive, and found that it is possible. But could not able to
understand it correctly. I know it is my fault. Can any one help me here to
provide a suitable how to on to it. I will be very thankful to you all.
Thanks in advance…

Hi again Bijayant,

Please can you supply some more information:

  • What version of RT
  • What web server, version
  • Are you using mod_perl, mod_perl2 or fastcgi etc

There is an article in the wiki at:
Request Tracker Wiki which covers
exactly what you’re after.

Andrew

Hi to all,
I have installed RT successfully. Now i need to
create multiple instances of RT for different projects. I gone
through the mailing list archive, and found that it is possible. But
could not able to understand it correctly. I know it is my fault. Can
any one help me here to provide a suitable how to on to it. I will be
very thankful to you all. Thanks in advance…

First note that you really don’t need different instances
of RT to handle different projects. You can create
different queues with different email aliases and different
groups of people allowed to see them and the projects won’t
conflict with each other. If you do need different instances
for administrative reasons you can do it easily with
fastcgi or with mod_perl you can run different httpd
instances bound to different ports or IP addresses.

Les Mikesell
lesmikesell@gmail.com

It is possible to do it with the same web server and the use of virtual
hosts using FastCGI. It isn’t possible to use the same web server and
mod_perl. If you want to do it via mod_perl, you need to run completely
separate httpd processes with completely separate configuration files.

It is do-able, and I’ve done it for customers in the past. We’ve run it
with fastcgi for a LONG time, but, with recent installations, we began
to have quirky problems with mod_fastcgi and Apache.

IF the RT installations are not hugely busy, you could always use the
"standalone_httpd" that is included with RT. You can, say, run it on
port 8010, then, in your web server’s configuration file, use ProxyPass
and ProxyReversePass within a VirtualHost to make it accessible via
separate your existing httpd installation and via the normal port 80
without the fear of any port conflicts.

I know that sounds pretty funky. As I read it, it didn’t come out all
that clearly, but I cannot think of another way to put it…

The “standalone_httpd” app that is included with RT is not threaded
and suffers from a large performance hit when hit heavily. FastCGI is
much, much faster. :slight_smile:

-Rich