How to load templates

RT Users
1

Hi;
The system: rt-3.4.4 on gentoo with apache2, dbix 1.33, mod_perl2 and
mysql 4.
The idea : certain staff members load update.html with a drop down so
they can choose a pre-prepared updates, my thinking have these updates
as templates.
Created a customised Update.html , and I need to load the templates to
it, but I am unable to do that , my code along the lines :
use RT::Template
my $Template = " A Template Name";
my $Templates = RT::Template->new($RT::SystemUser);
$Templates->Load($Template);
$ARGS{UpdateContent}= $Templates->Content() ;

The above is not working for me … can anyone help please…
Roy

2

For those that may need to know , I changes
my $Templates = RT::Template->new($RT::SystemUser);
to $Templates = new RT::Template($RT::SystemUser); and that worked
…strange but true.
Thanks;
Roy

Roy El-Hames wrote:

3

Hi;
The system: rt-3.4.4 on gentoo with apache2, dbix 1.33, mod_perl2 and
mysql 4.
The idea : certain staff members load update.html with a drop down so
they can choose a pre-prepared updates, my thinking have these updates
as templates.
Created a customised Update.html , and I need to load the templates to
it, but I am unable to do that , my code along the lines :
use RT::Template
my $Template = " A Template Name";
my $Templates = RT::Template->new($RT::SystemUser);
$Templates->Load($Template);
$ARGS{UpdateContent}= $Templates->Content() ;

For “pre-prepared updates” you should install RTFM. Done!

http://bestpractical.com/rtfm/

-Todd