How to ignore "Out of Office AutoReply"

RT Users
1

I tried looking thru the wiki and couldn’t find an answer to this…
Does someone have a way to throw these types of messages into the trash?

Thanks.

2

I am using procmail to deliver tickets to rt.
In /etc/aliases I have got something like

support:“|/usr/bin/procmail /path/to/support-procmail.rc”

This is how my support-procmail.rc looks like:

delete

:0

  • ^Subject: Out of Office AutoReply:
    /dev/null

we do not want tickets for autoreplies

:0

  • ^Auto-Submitted: .*auto-replied
    /dev/null

put everything else into rt queue

:0
| rt-mailgate --action correspond --queue myqueue --url http://myrt.server.tld/rt3/On Tue, 15 Aug 2006 15:32:55 -0500 “Don Beethe” dmbeethe@fedex.com wrote:

I tried looking thru the wiki and couldn’t find an answer to this…
Does someone have a way to throw these types of messages into the trash?

Thanks.