How to hide RT-originator?

RT Users
1

Hello,

I would like to hide the real email addresses that appear in
RT-Originator in the email header.
Would you be able to tell me how to do that?

Thank you very much!

Regards
Kate

2

I believe what I need to change is UseOriginatorHeader from 0 to 1On 01/26/2012 06:57 PM, Katina Haytova wrote:

Hello,

I would like to hide the real email addresses that appear in
RT-Originator in the email header.
Would you be able to tell me how to do that?

Thank you very much!

Regards
Kate

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5 & 6, 2012
3

Set($UseOriginatorHeader, 0);

-ChrisAm 26.01.2012 18:06, schrieb Katina Haytova:

I believe what I need to change is UseOriginatorHeader from 0 to 1

On 01/26/2012 06:57 PM, Katina Haytova wrote:

Hello,

I would like to hide the real email addresses that appear in
RT-Originator in the email header.
Would you be able to tell me how to do that?

Thank you very much!

Regards
Kate

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5 & 6, 2012

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5 & 6, 2012