We are experiencing messages within RT that are too large to display
and then pretty much unreadable when you do the download option.
It appears that most are a byproduct of HTML-formatted messages sent
into RT via the email gateway
Is there a setting to help RT handle this better?
Thanks in advance
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Office - 410-455-3020
Email - firstname.lastname@example.org