How to grant superUser?

RT Users
1

How are you supposed to grant SuperUser to a user?

I log in as Root and go to Admin -> Global -> User Rights

I type the username into the AddUser box and select Rights For Administrators and check the box for SuperUser

I hit Save Changes and I get a message: Principal 24 not found

What am I doing wrong ?

thanks
al;

2

I hit Save Changes and I get a message: Principal 24 not found

Run rt-validator – that implies your internal user and principal tables
are missing rows.

  • Alex
3

I ran the rt-validator
with --check
with --check --resolve
with --check --resolve --force

at no time did it complain or make any indication that anything was changed

I still get the: Principal not found error

al;On Sep 26, 2014, at 5:10 PM, Alex Vandiver alexmv@bestpractical.com wrote:

On 09/24/2014 11:02 AM, Al Joslin wrote:

I hit Save Changes and I get a message: Principal 24 not found

Run rt-validator – that implies your internal user and principal tables
are missing rows.

  • Alex