How to disable user account in rt via script

RT Users
1

Hi all,

I am trying to write a perl script to disable rt user account, so the
script should perform a task similar to unchecking the checkbox “Let
User Access RT” in the rt web ui. Can you please advise me what is the
best way to do so , or if there is a perl module that has some functions
to do that?

Thanks,
Noura

2

Hi Noura,

There is a method in RT::User called SetDisabled that will probably do what
you want. Try loading the user you want to disable into a user object and
then call the method like this:

my $UserId = #### user id of the user you want to disable #####
my $user = RT::User->new($RT::SystemUser);
$user->Load($UserId);
$user->SetDisabled();

I don’t know what might happen if you do this to the current user (the
person logged in to RT).

Good luck,
Gene

At 07:22 PM 10/28/2007, Noura Elhawary wrote:

Hi all,

I am trying to write a perl script to disable rt user account, so the
script should perform a task similar to unchecking the checkbox “Let
User Access RT” in the rt web ui. Can you please advise me what is the
best way to do so , or if there is a perl module that has some functions
to do that?

Thanks,
Noura

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