How to determine your RT version

Does anyone know how I may determine what version of RT one has installed?

I did this a while back and I want to upgrade yet I have don’t know what

version I currently have installed.

–Mike Caraballo

It should be displaying itself at the bottom of each page. If not, I found $VERSION being set in rt3/lib/RT.pm.

EliasFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Michael Caraballo
Sent: Thursday, October 23, 2008 1:05 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] How to determine your RT version

Does anyone know how I may determine what version of RT one has installed?

I did this a while back and I want to upgrade yet I have don’t know what
version I currently have installed.

–Mike Caraballo

The contents of this message may be privileged and confidential. Therefore, if this message

has been received in error, please delete it without reading it. All contents of the message,

including any attachments, are the copyright property of the sender. This message cannot in

any way bind McGarry Bowen, L.L.C. to any contract or other obligation.

Also from the web interface, click Configuration/Tools/System
Configuration …
very useful page

Roy

Eli Altman wrote:

Thanks so much for this info. Worked out great.On 10/23/08 7:52 PM, “Eli Altman” eli@gmnameplate.com wrote:

It should be displaying itself at the bottom of each page. If not, I found
$VERSION being set in rt3/lib/RT.pm.

Elias

From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Michael
Caraballo
Sent: Thursday, October 23, 2008 1:05 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] How to determine your RT version

Does anyone know how I may determine what version of RT one has installed?

I did this a while back and I want to upgrade yet I have don’t know what
version I currently have installed.

–Mike Caraballo


The contents of this message may be privileged and confidential. Therefore, if
this message
has been received in error, please delete it without reading it. All contents
of the message,
including any attachments, are the copyright property of the sender. This
message cannot in
any way bind McGarry Bowen, L.L.C. to any contract or other obligation.

The contents of this message may be privileged and confidential. Therefore, if this message
has been received in error, please delete it without reading it. All contents of the message,
including any attachments, are the copyright property of the sender. This message cannot in
any way bind McGarry Bowen, L.L.C. to any contract or other obligation.

Thanks, this worked.On 10/24/08 6:57 AM, “Roy El-Hames” rfh@vialtus.com wrote:

Also from the web interface, click Configuration/Tools/System
Configuration …
very useful page

Roy

Eli Altman wrote:

It should be displaying itself at the bottom of each page. If not, I found
$VERSION being set in rt3/lib/RT.pm.

Elias

From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Michael
Caraballo
Sent: Thursday, October 23, 2008 1:05 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] How to determine your RT version

Does anyone know how I may determine what version of RT one has installed?

I did this a while back and I want to upgrade yet I have don’t know what
version I currently have installed.

–Mike Caraballo



The contents of this message may be privileged and confidential. Therefore,
if this message

has been received in error, please delete it without reading it. All
contents of the message,

including any attachments, are the copyright property of the sender. This
message cannot in

any way bind McGarry Bowen, L.L.C. to any contract or other obligation.



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The contents of this message may be privileged and confidential. Therefore, if this message
has been received in error, please delete it without reading it. All contents of the message,
including any attachments, are the copyright property of the sender. This message cannot in
any way bind McGarry Bowen, L.L.C. to any contract or other obligation.