Hello
I`ve deleted all tickets from RT by Shredder, but I had active Reminders.
Now in the ‘My Reminders’ box i see information: “Couldn’t find Ticket for
reminder 63. Please contact administrator.”
How can I delete this?
From normal and root account I can`t find any suitable option.
Thanks for reply!
Best Regards to all
Victor
I`ve deleted all tickets from RT by Shredder, but I had active Reminders.
Now in the ‘My Reminders’ box i see information: “Couldn’t find Ticket for reminder 63. Please
contact administrator.”
How can I delete this?
From normal and root account I can`t find any suitable option.
You can visit ticket 63 (which is a reminder) and mark it deleted and
shred it later. You may want to use the with_linked feature for
shredder in the future.
There are also some branches open to help deal with the case where you
remove the ticket a reminder refers to that should be available in
future RT releases.
-kevin