I have installed RT 5.0.1 and would like to use LDAP to so people frommy org can all access RT and reply to tickets.
I have use rt-ldapimport --verbose --no-groups to validate my ldap credentials, basedn and filter.
Now when I try to login using my ldap user it doesn’t work and I get :
 [Mon Mar 8 16:08:18 2021] [error]: FAILED LOGIN for lhirlimann from 172.30.1.1 (/opt/rt5/sbin/…/lib/RT/Interface/Web.pm:840)
How do I go on to debug this ?