Is email@example.com getting a bounce message from RT? If they are not,
it’s most likely not getting that far. I’d look in the mail logs and
make sure your MTA isn’t blocking his message for some reason; if you
see the message arriving there and being delivered to RT, you’ll need
to look in the RT logs to see what RT is doing with it. But it’s
unlikely that RT is blocking a message from a specific domain.On Jan 10, 2011, at 11:00 AM, firstname.lastname@example.org wrote:
Our RT can not receive email from special domain(for example,
email@example.com), it is okay before.
a. We can sent email to firstname.lastname@example.org via RT web UI(create ticket for
b. But RT can not receive email from email@example.com or he can not
c. If we use firstname.lastname@example.org sent email to email@example.com, firstname.lastname@example.org can
get reply email from email@example.com
If our RT blocked emails from firstname.lastname@example.org?
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