The links to tickets in RT are two different colors: black if they haven’t been clicked on yet, grey if they have been clicked on.
How can I change that behavior? I’d like them to all just be grey (for example) or some other color. There’s no need for me to see if I’ve already clicked on a link to a ticket (or any other link in RT).
Its done in the CSS. You’ll need to copy the CSS from /opt/rt4/share/static/css for whichever theme you’re using to your local modifications directory and then change the a and a:visited styling to be the same. You may have to copy and tweak multiple CSS files because ISTR that the anchor styling is specified in several places (so that you can have different styles in different locations in RT).