How-To Change status words instead their interpretation

RT Users
1

The STATUS words given are great, but to conform to our CM we need to
"change" them and not just how they are interpretted.

I’m fumbling through some of the docs.

Any help would be greatly apprecaited.

Thanks,
Michele

mhershey.vcf (237 Bytes)

2

Michele Hershey wrote:

The STATUS words given are great, but to conform to our CM we need to
“change” them and not just how they are interpretted.

I’m fumbling through some of the docs.

Any help would be greatly apprecaited.

Thanks,
Michele

The easiest way would be not to change the status words at all (major
hassle), but to add keywords that are according to Your CM (whatever that is).

Regards,
Harald

Harald WagenerAn der Alster 4220099 Hamburg*http://www.fcb-wilkens.com

hwagener.vcf (202 Bytes)