How to change default HomepageSettings

RT Users
1

I want to include ‘My Admin Queues’ in default HomepageSettings, so that when I create a user this option is already active.

Addind the marked line in /etc/rt3/initialdata does not help, since this file is no longer read (I guess).

{ Name => 'HomepageSettings',
  Description => 'HomepageSettings',
  Content =>
  { 'body' => # loc
    [ { type => 'system', name => 'My Tickets' },

----> { type => ‘component’, name => ‘My Admin Queues’ }, <----
{ type => ‘system’, name => ‘Unowned Tickets’ },
{ type => ‘component’, name => ‘QuickCreate’},
],

How can I set HomepageSettings?

Thanks!

2

I want to include ‘My Admin Queues’ in default HomepageSettings, so that when I create a user this option is already active.

Addind the marked line in /etc/rt3/initialdata does not help, since this file is no longer read (I guess).

{ Name => 'HomepageSettings',
  Description => 'HomepageSettings',
  Content =>
  { 'body' => # loc
    [ { type => 'system', name => 'My Tickets' },

----> { type => ‘component’, name => ‘My Admin Queues’ }, <----
{ type => ‘system’, name => ‘Unowned Tickets’ },
{ type => ‘component’, name => ‘QuickCreate’},
],

How can I set HomepageSettings?

As a SuperUser, just go to web interface, Configuration->Global->RT at a
Glance, any change here will be the default for new users.

3

It was that simple…

I though Configuration->Global->RT was the same as the Edit link at home page (which is root’s preferences only).

Thank you. Resolved.

Message: 6Date: Fri, 25 Sep 2009 07:21:08 +0200
From: Emmanuel Lacour elacour@easter-eggs.com
Subject: Re: [rt-users] How to change default HomepageSettings
To: rt-users@lists.bestpractical.com
Message-ID: 20090925052107.GB7045@easter-eggs.com
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