How to assign a ticket to a person via email

RT Users
1

Hi all,

Is there any way to assign a ticket to someone via email?
Thanks!

Best Regards,
Shen, Tyler

2

read this:
Request Tracker Wiki 10/13/05, Shen, Tyler tyler.shen@vicscouts.asn.au wrote:

Hi all,

Is there any way to assign a ticket to someone via email?
Thanks!

–
Best Regards,
Shen, Tyler

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