I have a query regarding custom template and a custom scrip:
It would seem that creating new scrip with a custom template in a Queue
would override the default global. This doesn’t seem to be the case.
What is the appropriate method to implement custom email replies using
templates and scrip’s on a per queue basis? Is there any detailed
documentation for this issue? Can anyone help me on this issue?
With Regards,
Krishna Prasad
Queue scrips don’t override global scrips. What makes you think they would?
Queue templates with the same name as a global template override the
template for that queue.
-Todd
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Yahoo | Mail, Weather, Search, Politics, News, Finance, Sports & Videos 10/30/07, Krishna Prasad krishna.prasad@spartanlabs.com wrote:
I have a query regarding custom template and a custom scrip:
It would seem that creating new scrip with a custom template in a Queue
would override the default global. This doesn’t seem to be the case.
What is the appropriate method to implement custom email replies using
templates and scrip’s on a per queue basis? Is there any detailed
documentation for this issue? Can anyone help me on this issue?
With Regards,
Krishna Prasad
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