I’ve got a (hopefully) simple question on setting up RT. Per the README
file that comes with RT it reads:
an alias RT need to be set up in /etc/aliases as follows:
rt: /opt/rt/bin/rt-mailgate queue correspond
What exactly is supposed to go in place of the “queue” for that line?
I have two queues: help & QA
I would like our end users to send an email to firstname.lastname@example.org and
developers to send email@example.com to have a request created. But it
doesn’t seem to work.
Do I need to send the email to firstname.lastname@example.org with “help” or “qa” in the
subject or body or do I need to add
help: /opt/rt/bin/rt-mailgate help correspond
qa: /opt/rt/bin/rt-mailgate qa correspond
Is there some more examples available in the documentation I’m missing?
Thanks for any help!