Please I will like to know if it is possible and how to configure RT to send Desktop Notification when a ticket is created, worked on, resolved, etc…
Any help will be highly appreciated, thanks.
Please I will like to know if it is possible and how to configure RT to send Desktop Notification when a ticket is created, worked on, resolved, etc…
Any help will be highly appreciated, thanks.
I think this would be difficult to do and I haven’t seen anyone do it as of yet. My thought would be to have an email client desktop application like Thunderbird/Outlook that has desktop notifications. That way when you receive an RT email you will receive a desktop notification for the email.
I don’t think it is possible.But it is feasible in Google Chrome,maybe you can get some inspiration: How to Enable and Disable Web Push Notifications in Google Chrome? - DocsBay
Hope it helps!