Thanks Kevin. Has anyone written a scrip that could do this (i.e. email
about reminders on their due date)?
UsamahOn 16 March 2011 16:19, Kevin Falcone email@example.com wrote:
On Wed, Mar 16, 2011 at 10:30:11AM +0000, Chaudhary, Usamah wrote:
I’m trying to set up email reminders that are sent on the date and
time specified when a user
adds a reminder in a ticket’s metadata. Am a new user of RT, so
apologies if this is obvious -
any direction much appreciated.
This is not a feature of RT’s reminders.
You can create a dashboard that searches for type = ‘reminder’ and has
a due date of the given day and get it mailed out, but there is no
built in feature for emailing about reminders on their due date.
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