Under RT v1x, what do I modify if I want some boilerplate
text in the “Create new ticket” message body?
<a class='attachment' href='/uploads/db7930/original/1X/00ae80e65e135231d03ac4adc3b256433ca5abb8.vcf'>saint.vcf</a> (1.51 KB)That’s only supported for webrt, but you modify
rt/etc/templates/queues/rt1.0/web_create to contain the text you want.
-jOn Wed, Jul 26, 2000 at 04:20:25PM -0500, Dan St.André wrote:
Under RT v1x, what do I modify if I want some boilerplate
text in the “Create new ticket” message body?
jesse reed vincent — root@eruditorum.org — jesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
“If IBM wanted to make clones, we could make them cheaper and faster than
anyone else!” - An IBM Rep. visiting Vassar College’s Comp Sci Department.