I’ve allowed a user to log in to view tickets - and this is really good
in the SelfService area.
However, they can’t create a ticket - what permissions do I have to
give where to allow a user to create a ticket in a single queue via the
Director/Programmer - Freeway Projects Limited
Web: www.freewayprojects.com http://www.freewayprojects.com/
Email: email@example.com mailto:firstname.lastname@example.org
Phone: +44 (0)1752 267090