How can i send the whole ticket (including all things that was written) to sombody when it's resolved


I’am using the lastest beta from rt.

When a ticket is resolved how do i send a email to one person with all the
information of the ticket (all that’s written).

i was making a template.
but i can’t get al the info in the template {$Transaction->Message()->All()}.

Can sombody help me ?

  • Bas Toonk