Hierarchical ticket display?

RT Users
1

When working with a set of inter-related tickets (parent/child;
dependencies, etc), it would be very helpful to view them in some sort
of form that visually represents their hierarchy – a tree, or at
least an indented list.

This doesn’t currently seem to be an option in 3.2 or 3.4 that I can
see – I don’t suppose it’s in the Elixus frontend?

-n

------------------------------------------------------------memory@blank.org
“We have a kinky sex emergency over here! Only one man can save us now!”
http://blank.org/memory/----------------------------------------------------

2

When working with a set of inter-related tickets (parent/child;
dependencies, etc), it would be very helpful to view them in some sort
of form that visually represents their hierarchy – a tree, or at
least an indented list.

This doesn’t currently seem to be an option in 3.2 or 3.4 that I can
see – I don’t suppose it’s in the Elixus frontend?

No, but it’s in an RT-Treeview extension we’ve built for a customer that
I’ve been meaning to publish.

3

When working with a set of inter-related tickets (parent/child;
dependencies, etc), it would be very helpful to view them in some sort
of form that visually represents their hierarchy – a tree, or at
least an indented list.

This doesn’t currently seem to be an option in 3.2 or 3.4 that I can
see – I don’t suppose it’s in the Elixus frontend?

No, but it’s in an RT-Treeview extension we’ve built for a customer that
I’ve been meaning to publish.

I’ve just uploaded an experimental 1.1 version of RT-View-Tree to CPAN.

4

I think your extension would be very useful to the community.

I’ve been asked about this type of thing many times.

Thanks

SHOn Thu, 10 Feb 2005 13:51:30 -0500, Jesse Vincent jesse@bestpractical.com wrote:

When working with a set of inter-related tickets (parent/child;
dependencies, etc), it would be very helpful to view them in some sort
of form that visually represents their hierarchy – a tree, or at
least an indented list.

This doesn’t currently seem to be an option in 3.2 or 3.4 that I can
see – I don’t suppose it’s in the Elixus frontend?

No, but it’s in an RT-Treeview extension we’ve built for a customer that
I’ve been meaning to publish.

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com