Help with rt-email-digest: not found

RT Users
1

Hello,

I receive these emails everyday, why is it not found?

The subject: Cron root@helpdesk /usr/sbin/rt-email-digest -m daily
and the body: /bin/sh: 1: /usr/sbin/rt-email-digest: not found

How do i get it running so it sends the digest emails?

Martin Petersson
IT-Konsult

+46 (0)522 980 28, martin@uanet.semailto:martin@uanet.se, www.uanet.sehttp://www.uanet.se/
Gustaf Mattssons Väg 2, 451 50 Uddevalla, Orgnr: 556702-4095

[cid:A93F8E95-F3FC-464A-AF04-402618F91147@uanet.local]
http://www.uanet.se/
http://www.uanet.se/

2

Hello,

I receive these emails everyday, why is it not found?

The subject: Cron root@helpdesk /usr/sbin/rt-email-digest -m daily
and the body: /bin/sh: 1: /usr/sbin/rt-email-digest: not found

How do i get it running so it sends the digest emails?

Hi Martin,

Does /usr/sbin/rt-email-digest actually not exist or does the interpreter on the first line of /usr/sbin/rt-email-digest not exist? Is your RT installation in /opt/rt4/ or something?

Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
:e-mail: lstewart@internap.commailto:lstewart@internap.com
:earth_africa: www.internap.comhttp://www.internap.com

3

Hi Landon

Thank you for answering.
Yes RT is installed in /opt/rt4. I can see rt-email-digest in /opt/rt4/sbin/rt-email-digest but not in /usr/sbin.
In crontab i changed the value to from /user/sbin/rt-email-digest to /opt/rt4/sbin/rt-email-digest but doesn’t seem to help.

If you mean /bin/sh it exist.

Martin Petersson
IT-Konsult

+46 (0)522 980 28, martin@uanet.semailto:martin@uanet.se, www.uanet.sehttp://www.uanet.se/
Gustaf Mattssons Väg 2, 451 50 Uddevalla, Orgnr: 556702-4095

[cid:A93F8E95-F3FC-464A-AF04-402618F91147@uanet.local]
http://www.uanet.se/
http://www.uanet.se/

5 feb. 2017 kl. 00:52 skrev Landon Stewart <lstewart@internap.commailto:lstewart@internap.com>:On Feb 4, 2017, at 3:23 AM, Martin Petersson <martin@uanet.semailto:martin@uanet.se> wrote:

Hello,

I receive these emails everyday, why is it not found?

The subject: Cron root@helpdesk /usr/sbin/rt-email-digest -m daily
and the body: /bin/sh: 1: /usr/sbin/rt-email-digest: not found

How do i get it running so it sends the digest emails?

Hi Martin,

Does /usr/sbin/rt-email-digest actually not exist or does the interpreter on the first line of /usr/sbin/rt-email-digest not exist? Is your RT installation in /opt/rt4/ or something?

Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
:e-mail: lstewart@internap.commailto:lstewart@internap.com
:earth_africa: www.internap.comhttp://www.internap.com/