Help with rt 3.0.9(asap)

phillip · March 23, 2004, 7:43am

I have finally managed to install rt-3.0.9 but the thing is I can’t get
the webinterface. I have configured everything the way the manual from
www.bestpractical.com explained but i still can’t the web interface.

Plz help!!

Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip@reportstar.net

Ruslan_U_Zakirov · March 23, 2004, 1:06pm

Phillip Leremi wrote:

I have finally managed to install rt-3.0.9 but the thing is I can’t get
the webinterface. I have configured everything the way the manual from
www.bestpractical.com explained but i still can’t the web interface.

Plz help!!

Start from very beginning of
http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ

Karl_Pietri · March 23, 2004, 1:10pm

Did you stop and then start apache. restart dosnt do the trick.

-Karl Pietri----- Original Message -----
From: “Phillip Leremi” phillip@reportstar.net
To: rt-users@lists.bestpractical.com
Sent: Tuesday, March 23, 2004 2:43 AM
Subject: [rt-users] HELP WITH RT 3.0.9(ASAP)

I have finally managed to install rt-3.0.9 but the thing is I can’t get
the webinterface. I have configured everything the way the manual from
www.bestpractical.com explained but i still can’t the web interface.

Plz help!!

–
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip@reportstar.net
www.reportstar.net

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Paulo_Matos · March 23, 2004, 1:12pm

I have finally managed to install rt-3.0.9 but the thing is I can’t get
the webinterface. I have configured everything the way the manual from
www.bestpractical.com explained but i still can’t the web interface.

Another commom mistake on apache configuration, the .html with an
overlapping assoiation to a wrong mime-type. A line on ‘httpd.conf’ like
this:

AddType application/x-httpd-php .html

should be commented out or removed.

But if you want more help please describe exactly what’s happening. Error
log from apache, syslog errors…

Paulo Matos