Help with queues and fetchmail

I’m using a box with the following:-

Redhat 9.0
I hace 4 queues namely hardware,support,sales and networking and my
correspond address is so what i want to know is
how do I configure rt so that if mail is send to
and it’s a hardware request to go to the hardware queue and if it’s for
support to go the support queue.

Kind Regards,
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805

where’s the point to fetchmail?
read the RT-doc about the mailgateway, its not even a whole site and explains exactly how to do that…

felix@dmsbsrv5|16:57:50|> grep rt /etc/mail/aliases
rt-hardware: “|/opt/rt3/bin/rt-mailgate --queue Hardware --action correspond --url http://url
rt-khardware: “|/opt/rt3/bin/rt-mailgate --queue Hardware --action comment --url http://url
rt-navision: “|/opt/rt3/bin/rt-mailgate --queue Navision --action correspond --url http://url
rt-knavision: “|/opt/rt3/bin/rt-mailgate --queue Navision --action comment --url http://url