Help with mail

I have finally managed to login to webrt and and i created users so i
can send out replyes and comments and i can create tickets from the web
interface but what i want to know is if i send request to webrt from
my email i can’t see the request on the webrt and i can’t get the reply
with the ticket number.
So how do i get mail send to webrt via email?

I’m using a box with the following:-

Redhat 9.0
RT-3.0.9
PERL-5.8.0

Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip@reportstar.net
www.reportstar.net

So how do i get mail send to webrt via email?

Setup rt-mailgate!

see “SETTING UP THE MAIL GATEWAY”

http://www.bestpractical.com/rt/docs/3.0/2install.txt

Paulo Matos

|Sys & Net Admin | Servi�o de Inform�tica |
|Faculdade de Ci�ncias e Tecnologia | Tel: +351-21-2948596 |
|Universidade Nova de Lisboa | Fax: +351-21-2948548 |
|P-2829-516 Caparica | e-Mail: pjsm@fct.unl.pt |