Help with identifying which files to edit in RT 3.8.7 for Dashboard subsriber emails

RT Users
1

Hi

I have 3.8.7 RT, I use the Dashboard mechanism to send out reports to subscribers on a daily basis, the majority of the subscribers use handheld devices (HTC). I would like to be able to change the scripts so that the mail they receive does not have a blue background or even better is plain text rather than html. Does anyone have any ideas as to how I can achieve this

TIA

Best regards Simon

2

Hi

I have 3.8.7 RT, I use the Dashboard mechanism to send out reports to subscribers on a daily
basis, the majority of the subscribers use handheld devices (HTC). I would like to be able to
change the scripts so that the mail they receive does not have a blue background or even
better is plain text rather than html. Does anyone have any ideas as to how I can achieve this

Making it plaintext is non-trivial and has been on one of our
developer’s todo list for quite a while.

You’re going to have to look at the rt-email-dashboards script which
does the actual HTML generation if you want to change things, but be
aware that it works by directly executing Dashboards/Render.html
through mason.

-kevin