Help with Apache configuration for RT

RT Users
1

I’m tryiing to get RT set up on a FreeBSD machine. I’ve installed
the www.rt34 port, and configured corectly (I think) the .pm’s

The I added the following to Apache’s http.conf:

Aliases: Add here as many aliases as you need (with no limit). The format is

Alias fakename realname

Alias /rt3 /usr/local/rt3/share/html
PerlModule Apache::DBI
<Location /rt3>
   PerlRequire /usr/local/rt3/bin/webmux.pl
   SetHandler perl-script
   PerlHandler RT::Mason
</Location>
# End of aliases.

Now, I can go to http://<server_name>/rt3 and I get the login page.
I can then login, but all of the links on that page are bad links
(EG Tools Configuration).

Can some kind soul point out what I’m doing wrong here?

I have other fucntionality that this Apache instance is used
for (IE Wordpress), so I really want to have the rt3 "directory"
be the top level of all RT land.

Thanks for the help.

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2

I’m tryiing to get RT set up on a FreeBSD machine.
I’ve installed
the www.rt34 port, and configured corectly (I think)
the .pm’s

The I added the following to Apache’s http.conf:

Aliases: Add here as many aliases as you need

(with no limit). The format is

Alias fakename realname

Alias /rt3 /usr/local/rt3/share/html
PerlModule Apache::DBI
<Location /rt3>
   PerlRequire /usr/local/rt3/bin/webmux.pl
   SetHandler perl-script
   PerlHandler RT::Mason
</Location>
# End of aliases.

Now, I can go to http://<server_name>/rt3 and I get
the login page.
I can then login, but all of the links on that page
are bad links
(EG Tools Configuration).

Can some kind soul point out what I’m doing wrong
here?

I have other fucntionality that this Apache instance
is used
for (IE Wordpress), so I really want to have the rt3
“directory”
be the top level of all RT land.

Thanks for the help.

How is your RT_Siteconfig.pm?
(usually found as /opt/rt3/etc/RT_Siteconfig.pm)

in the RT_Siteconfig.pm file there are three lines
that you need to take a look at. in your case i think
they should look like:

Set($WebPath , “/rt3”);
Set($WebBaseURL , “http://your.server.com$WebPort”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);

after you change, restart your web server.

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