I’ve recently installed 3.0.4 (postgres, apache2, mod_perl2)
on a system. I’ve noticed a couple of error messages in
[Fri Aug 1 22:41:07 2003] [debug]: Guessed encoding: ascii
[Fri Aug 1 22:41:07 2003] [error]: RT could not load a valid user, and
RT’s configuration does not allow
for the creation of a new user for your email.
Your RT administrator needs to grant ‘Everyone’ the right 'CreateTicket’
for this queue.
Uh, which queue? I can’t tell from the message. Further,
all the queues have CreateTicket for Everyone (I checked, honest!).
My guess is that this is a message sent to a non-existant queue
(I’ve got a procmail router set up to route all email sent to the
domain to the RT mailgate.) Would that make sense, given the
Thanks for any help!
Steve Wampler email@example.com