Help: rt-mailgate

RT Developers
1

Jesse,

I have checked out the latest copy of rt with CVS (16/08/2000) and
successfully did a “make install”.

However, when I send email to the “rt” alias

rt: "|rt-mailgate general correspond"

I get the following error message in “rt.log”

RT Mailgate started for 1/correspondUse of uninitialized value at /opt/rt-1.3/li b/RT/Interface/Email.pm line 301, chunk 14. Your Mail::Mailer might need patching at /opt/rt-1.3/lib/RT/Action/SendEmail.pm line 11, chunk 14. RT::User::UserObj Unimplemented in RT::Ticket. (/opt/rt-1.3/lib/RT/Ticket.pm line 1783)

and the returned email message contains

----- The following addresses had permanent fatal errors ----- "|rt-mailgate general correspond" (expanded from: rt)

----- Transcript of session follows -----
RT::User::UserObj Unimplemented in RT::Ticket. (/opt/rt-1.3/lib/RT/Ticket.pm
lin
e 1783)
554 “|rt-mailgate general correspond”… unknown mailer error 255

Any clues on how to fix this error message?

Any and all pointers are very welcome.

Regards
Jens von Bulow
Cape Town
South Africa

2

Ack. the mailgate hasn’t kept up with some of the changes in the core.
I’ll try to fix that ASAP.

That’s one of a couple of problems.

I just committed the most obvious fix. do a CVS Update and tell me if it works?On Wed, Aug 16, 2000 at 09:04:33AM +0200, Jens von Bülow wrote:

Jesse,

I have checked out the latest copy of rt with CVS (16/08/2000) and
successfully did a “make install”.

However, when I send email to the “rt” alias

rt: "|rt-mailgate general correspond"

I get the following error message in “rt.log”

RT Mailgate started for 1/correspondUse of uninitialized value at /opt/rt-1.3/li b/RT/Interface/Email.pm line 301, chunk 14. Your Mail::Mailer might need patching at /opt/rt-1.3/lib/RT/Action/SendEmail.pm line 11, chunk 14. RT::User::UserObj Unimplemented in RT::Ticket. (/opt/rt-1.3/lib/RT/Ticket.pm line 1783)

and the returned email message contains

----- The following addresses had permanent fatal errors ----- "|rt-mailgate general correspond" (expanded from: rt)

----- Transcript of session follows -----
RT::User::UserObj Unimplemented in RT::Ticket. (/opt/rt-1.3/lib/RT/Ticket.pm
lin
e 1783)
554 “|rt-mailgate general correspond”… unknown mailer error 255

Any clues on how to fix this error message?

Any and all pointers are very welcome.

Regards
Jens von Bulow
Cape Town
South Africa

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