Okay, so I lost my box that had rt last night. However… I do have a
backup of the db. I reinstalled the box, got everything working, installed
rt 2.0.15 and when I go into the webui everything looks ok, except I don’t
see my privileged users, and I have no templates. The users are there and
they have “granted rights” checked, but they don’t show. Also the user
search doesn’t work… As far as I can tell everything else is working.
Can someone help me out. I am thinking I need to do something to the
database info I replaced but what that is I don’t know!
James L. Harrison
harrison@palisadesys.com
Technical Support Engineer
Palisade Systems
515.296.0701
James L. Harrison wrote:
Okay, so I lost my box that had rt last night. However… I do have a
backup of the db.
Expand “backup of the db” ? Did you use mysqldump (or the equivalent
for your backend), or do you just mean the raw database files?
If the latter, you’ll probably need to run mysqlcheck (or equivalent)
over your database, as it’s probably not quite consistant.
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
Yeah,
The backup was via mysqlhotcopy… After several reinstall attempts
somehow everything started to work.
My only problem now is that I reinstalled my custom scrip actions and I
have duplicates.
Does anyone know how to remove the duplicate scrips?
Mysqlcheck is well taken… I will run that!
-JamieFrom: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com] On Behalf Of Phil Homewood
Sent: Wednesday, October 30, 2002 8:54 PM
To: Rt-Users (E-mail)
Subject: Re: [rt-users] Help restoring an RT instance…
James L. Harrison wrote:
Okay, so I lost my box that had rt last night. However… I do have a
backup of the db.
Expand “backup of the db” ? Did you use mysqldump (or the equivalent for
your backend), or do you just mean the raw database files?
If the latter, you’ll probably need to run mysqlcheck (or equivalent)
over your database, as it’s probably not quite consistant.
Phil Homewood, Systems Janitor, www.SnapGear.com pdh@snapgear.com Ph:
+61 7 3435 2810 Fx: +61 7 3891 3630 SnapGear - Custom Embedded Solutions
and Security Appliances _______________________________________________
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