Dear sir,
I’m making template and i need to include the last comment of the ticket and
a keyword. How can i do that ?
I need also to change the automatic search criteria when i click on a queue.
Thanks for your answer
Regards
Damien Gauthier
Dear sir,
I’m making template and i need to include the last comment of the ticket and
a keyword. How can i do that ?
I need also to change the automatic search criteria when i click on a queue.
Thanks for your answer
Regards
Damien Gauthier