Help on RTIR 1.1.5

RTIR
1

Hello List…

I’m trying to install RTIR 1.1.5 on RT 3.4.2, but I’m getting the following error message:

rtir-1.1.5 # perl Makefile.PL
Using RT configurations from /opt/rt3/lib/RT.pm:
./etc => /opt/rt3/local/etc/IR
./html => /opt/rt3/share/html
./lib => /opt/rt3/local/lib
For first-time installation, type ‘make initdb’.
The ‘description’ method does not exist in the ‘inc’ path!
Please remove the ‘inc’ directory and run Makefile.PL again to load it.
rtir-1.1.5 #

Can anyone help me with that?

I’d appreciate any help.

Thank’s in advance.

Best Regards,
Eduardo R. Spina
eduardo@vivax.com.br

Carlos Fuentes Bermejo carlos.fuentes at rediris.es
Fri Jul 8 05:18:43 EDT 2005

Hello mate,

RT 3.4.2 doesn’t work with RTIR 1.0.5, as you already know, if you
should use RTIR 1.1.5.

Cheers,
CarlosEl vie, 08-07-2005 a las 00:03 -0300, Rodolfo de Moraes Reis escribió:

Is there some RTIR version that works with RT 3.4.2?!

Thank’s All!
Regards,
Rodolfo Reis.

2

Hello,

I’m trying to install RTIR 1.1.5 on RT 3.4.2, but I’m getting the
following error message:

rtir-1.1.5 # perl Makefile.PL
Using RT configurations from /opt/rt3/lib/RT.pm:
./etc => /opt/rt3/local/etc/IR
./html => /opt/rt3/share/html
./lib => /opt/rt3/local/lib
For first-time installation, type ‘make initdb’.
The ‘description’ method does not exist in the ‘inc’ path!
Please remove the ‘inc’ directory and run Makefile.PL again to load
it.
rtir-1.1.5 #

Can anyone help me with that?

If I don’t remember bad, I did avoid this matter deleting the following
line from Makefile.PL:
description(‘RT extension for Incident Response’);

After that I could install RTIR.

Cheers,
Carlos

3

I am having the same problem. When I comment out the ‘description’ line, I get this:

perl Makefile.PL

Using RT configurations from /usr/local/rt3/lib/RT.pm:
./etc => /usr/local/rt3/local/etc/IR
./html => /usr/local/rt3/share/html
./lib => /usr/local/rt3/local/lib
For first-time installation, type ‘make initdb’.
The ‘WriteAll’ method does not exist in the ‘inc’ path!
Please remove the ‘inc’ directory and run Makefile.PL again to load it.On Tue, Jul 19, 2005 at 10:05:56AM +0200, Carlos Fuentes Bermejo wrote:

Hello,

I’m trying to install RTIR 1.1.5 on RT 3.4.2, but I’m getting the
following error message:

rtir-1.1.5 # perl Makefile.PL
Using RT configurations from /opt/rt3/lib/RT.pm:
./etc => /opt/rt3/local/etc/IR
./html => /opt/rt3/share/html
./lib => /opt/rt3/local/lib
For first-time installation, type ‘make initdb’.
The ‘description’ method does not exist in the ‘inc’ path!
Please remove the ‘inc’ directory and run Makefile.PL again to load
it.
rtir-1.1.5 #

Can anyone help me with that?

If I don’t remember bad, I did avoid this matter deleting the following
line from Makefile.PL:
description(‘RT extension for Incident Response’);