It¹s either that or implement Remedy with extreme lacklustre and clap slowly
when one of the bosses complains that x¹ feature is missing.
Kind Regards,
Matthew Hattersley
Email: matthew.hattersley@vaioni.com
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From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Josh Narins
Sent: 12 January 2011 20:13
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Help on discouraging migration to Remedy
Another couple things, Remedy is propriety and inflexible, RT is infinitely
malleable.
And Remedy works well with wait for it ClearCase! RT with subversion. You
didn’t mention which you were using.
Then buy some books on Remedy, put them in a stack, and say “Well, who do I
bill for the time to read these?”
Generally, however, if management is set on doing something, you have to make
them think it was their idea not to, right? Judo.
Josh Narins
Director of Application Development
SeniorBridge
845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Fax: (212) 994-4260
Mobile: (917) 488-6248
jnarins@seniorbridge.com
seniorbridge.com http://www.seniorbridge.com/
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From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: Wednesday, January 12, 2011 3:08 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Help on discouraging migration to Remedy
Guadagnino,
Wouldn’t it be better to provide a list of their requirements and show how, by
its flexible design, RT meets those requirements better than Request?
Kenn
LBNL
On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano guadagnino.cristiano@creval.it wrote:
Hi all,
unfortunately it seems my bosses are determined to migrate away from RT to
Remedy.
I am equally determined to show them they took the wrong decision.
Let alone the obvious argument that RT is free, could you help me gather
documentation on companies (best if BIG companies) migrating AWAY from Remedy?
It does not matter if they are migrating to RT, though it would abviously be
better.
I did my homework and already sent some evidence, but there may be more
publically redistributable documents that are not available on the web.
Thank you in advance.
Bye
Cris
–
Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell: (650) 704-6633
Office: (408) 240-1239
