Help! No ticket texts recorded suddenly!

RT Users
1

All of a sudden my RT2.0.4 installation stopped recording text in new,
inbound tickets. No configuration changes were made. I am rebooting the
host that RT is on to see if there is a problem there; HUPping httpd and
reloading mysql did not help.

Has anyone else seen this?

Dave

David C. Troy [dave@toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net

2

What’s in the error logs? have you run out of disk?On Wed, Aug 15, 2001 at 08:44:16AM -0400, David C. Troy wrote:

All of a sudden my RT2.0.4 installation stopped recording text in new,
inbound tickets. No configuration changes were made. I am rebooting the
host that RT is on to see if there is a problem there; HUPping httpd and
reloading mysql did not help.

Has anyone else seen this?

Dave

=====================================================================
David C. Troy [dave@toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net

rt-users mailing list
rt-users@lists.fsck.com
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jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They’ll take my private key when they pry it from my cold dead fingers!

3

I think it’s this – 2GB file limit in 2.2 kernel. Changed to 2.4 and did
a REPAIR TABLE Attachments and things seem to be looking up.

Will keep y’all posted.

Dave

David C. Troy [dave@toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.netOn Wed, 15 Aug 2001, Jesse wrote:

What’s in the error logs? have you run out of disk?

On Wed, Aug 15, 2001 at 08:44:16AM -0400, David C. Troy wrote:

All of a sudden my RT2.0.4 installation stopped recording text in new,
inbound tickets. No configuration changes were made. I am rebooting the
host that RT is on to see if there is a problem there; HUPping httpd and
reloading mysql did not help.

Has anyone else seen this?

Dave

=====================================================================
David C. Troy [dave@toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They’ll take my private key when they pry it from my cold dead fingers!