Headers

RT Users
1

Hi rt-users,

is there any way, to keep RT from displaying the mail headers in
mails and the web interface?

I didn’t find a configuration hint in any doc available … maybe
I’m just blinded :wink:

Cheers,

Vince

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2

Hi rt-users,

is there any way, to keep RT from displaying the mail headers in
mails and the web interface?

In file lib/rt/ui/web/manipulate.pm you have to change the line

&rt::ui::web::print_transaction(‘all’,‘received’,$rt::req[$serial_num]{‘t
rans’}[$temp]{‘content’});

into

&rt::ui::web::print_transaction(‘^(date|from|to|cc)$’,‘received’,$rt::req
[$serial_num]{‘trans’}[$temp]{‘content’});

With this patch, you’ll only see the header fields date, from, to, cc. If
you need more, just add them to the list…

Hope this helps,

Chris

Christian Schwarz, F&F UNIX/Linux System Administrator
F&F Computer Anwendungen Tel: 089/51727-0
und Unternehmensberatung GmbH Fax: 089/51727-111
Westendstr. 195 Mail:C.Schwarz@ff-muenchen.de
D-80686 Muenchen http://www.ff-muenchen.de