Ooops, i replied to the wrong post:
Unfortunately root/password doesn’t work as a username/password
either Know any way to fix this? You’re talking about the RT
login webpage right?
The fact that i can access the RT system via web means that my mysql
database is working correctly right?
Thanks for the help guys, still struggling, but it looks like my
blood, sweat, and tears will be worth it!----- Original Message -----
From: Bruce Campbell firstname.lastname@example.org
Date: Wed, 7 Aug 2002 20:29:16 +0200 (CEST)
Subject: Re: [rt-users] having trouble logging into RT system
On Wed, 7 Aug 2002, Crazy Diamond wrote:
Who is the default user/administrator for the RT system? I think i might
have screwed something up when i didn’t initially provide a password for
rt_user during the makefile install. And is there any way to fix it by
manually adding a new user to the database?
The ‘rt_user’ is the username that RT presents to your SQL server. If you
did not set a password for rt_user, be sure to have a blank string (’’) in
config.pm’s mention of ‘$DatabasePassword’.
In RT itself, users and passwords are completely seperate to any other
usernames and passwords that you may have, and also different from SQL
usernames and password. By default, there is one useful user created,
being ‘root’ with a password of ‘password’.
Once you’ve logged into RT using this, you can add other RT users.
Also, does anyone have a demo of RT up that people can take a look at? I
actually want to see if installing this pain in the arse is actually
worth it (looks real nice in the screenshots though) –
http://www.fsck.com/rt2/ with a username and password of ‘guest’.
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations/Security
rt-users mailing list
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Sign-up for your own FREE Personalized E-mail at Mail.com
Get 4 DVDs for $.49 cents! plus shipping & processing. Click to join.