Have been running IncomingEmail.pm

RT Users
1

Hi All,

I have been running with the IncomingEmail.pm from contrib for a few weeks,
and my scrips are working properly, but after combing the logs I found this:

WebRT: No ticket specified ()Can’t call method “Headers” on an undefined
value at /opt/rt2/lib/RT/Condition/IncomingEmail.pm line 30,
line 126.
Can’t call method “Headers” on an undefined value at
/opt/rt2/lib/RT/Condition/IncomingEmail.pm line 30, line 138.
Can’t call method “Headers” on an undefined value at
/opt/rt2/lib/RT/Condition/IncomingEmail.pm line 30, line 251.
Can’t call method “Headers” on an undefined value at
/opt/rt2/lib/RT/Condition/IncomingEmail.pm line 30, line 251.

Like I said everything appears to be working, but I just wanted to know if
anyone else has seen this.

Thanks,
Jamie
James L. Harrison
harrison@palisadesys.com
Technical Support Engineer
Palisade Systems

2

I have been running with the IncomingEmail.pm from contrib for a few weeks,
and my scrips are working properly, but after combing the logs I found this:

WebRT: No ticket specified ()Can’t call method “Headers” on an undefined
value at /opt/rt2/lib/RT/Condition/IncomingEmail.pm line 30,
line 126.

In RT::Condition::IncomingEmail, I’m checking for Headers() being defined.
Unfortunately, this doesn’t work as expected on Transactions which have no
Headers (eg, created via the Web).

Like I said everything appears to be working, but I just wanted to know if
anyone else has seen this.

I know about it, but haven’t looked at fixing it :wink:

Regards,

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B             Operations/Security