As most of my transactions are written in a foreign language, every time an
user sends a message with a foreign character, the RT is “changing” the
subject to a lot of garbage that begins with “ISO-8859-1”.
How can I strip this out? Either converting the subject to a plain text or
doing something to avoid this garbage being recorded.
I have a RegEx to handle this “job”:
Where is the correct place to include it? Maybe I found a good place: at
Or should I use the stripmime, from David Troy???
(using RT 1.0.5)