Groups as owners

RT Users
1

Hi,

Is it possible to configure RT so that a group can be the owner of a
ticket, instead of allocating a ticket to an indicidual within that
group?

This is a user request, but I can’t see any easy way to make this
happen.

Thanks

Rik

2

Richard Ellis wrote:

Hi,

Is it possible to configure RT so that a group can be the owner of a
ticket, instead of allocating a ticket to an indicidual within that
group?
No.