Groups and LDAP

Dummy_cerberus · September 17, 2007, 6:35am

Hello,

is there any addon that allows to synchronize RT groups with LDAP groups?

Best regards

M.A.

Dummy_cerberus · September 17, 2007, 7:18am

Thanks for your answer… before posting the previous message I had
browsed the Wiki and could only find the info about setting up
authentication with LDAP… it worked OK, but I couldn’t (can’t) find
the info about making RT get info about which RT groups my user
belongs to from the LDAP groups he belongs to…

Thanks for your patiente, and best regardsOn 9/17/07, stever@up-south.com stever@up-south.com wrote:

Yes check the wiki

Sent via BlackBerry i can be reached at

(310) 947-8565

-----Original Message-----
From: “Dummy cerberus” dummycerberus@gmail.com

Date: Mon, 17 Sep 2007 08:35:00
To:rt-users rt-users@lists.bestpractical.com
Subject: [rt-users] Groups and LDAP

Hello,

is there any addon that allows to synchronize RT groups with LDAP groups?

Best regards

M.A.

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

David_Hobley · November 29, 2007, 4:51am

Did you ever work out how to achieve this?

I am in the same boat - I have User authentication working via LDAP, but would like to assign group membership through it as well.

Cheers,
David

Thanks for your answer… before posting the previous message I had
browsed the Wiki and could only find the info about setting up
authentication with LDAP… it worked OK, but I couldn’t (can’t) find
the info about making RT get info about which RT groups my user
belongs to from the LDAP groups he belongs to…

Thanks for your patiente, and best regardsOn 9/17/07, stever[at]up-south.com <stever[at]up-south.com> wrote:

Yes check the wiki

Sent via BlackBerry i can be reached at

(310) 947-8565

-----Original Message-----
From: “Dummy cerberus” <dummycerberus[at]gmail.com>

Date: Mon, 17 Sep 2007 08:35:00
To:rt-users <rt-users[at]lists.bestpractical.com>
Subject: [rt-users] Groups and LDAP

Hello,

is there any addon that allows to synchronize RT groups with LDAP groups?

Best regards

M.A.

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales[at]bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Cheers,
David Hobley

IT Manager
Creators of Miessence, MiVitality and MiEnviron

Phone: +61 (7) 5582 7020
Fax: +61 (7) 5539 6719
USA Fax 1800 840 0827
Email : david.hobley@mionegroup.com
Website: www.mionegroup.com

Karl_Boyken · November 29, 2007, 2:57pm

David Hobley wrote:

Did you ever work out how to achieve this?

I am in the same boat - I have User authentication working via LDAP, but would like to assign group membership through it as well.

Cheers,
David

-----Original Message-----
From: “Dummy cerberus” <dummycerberus[at]gmail.com>

Thanks for your answer… before posting the previous message I had
browsed the Wiki and could only find the info about setting up
authentication with LDAP… it worked OK, but I couldn’t (can’t) find
the info about making RT get info about which RT groups my user
belongs to from the LDAP groups he belongs to…

Thanks for your patiente, and best regards

Yes check the wiki

Sent via BlackBerry i can be reached at

(310) 947-8565

-----Original Message-----
From: “Dummy cerberus” <dummycerberus[at]gmail.com>

Date: Mon, 17 Sep 2007 08:35:00
To:rt-users <rt-users[at]lists.bestpractical.com>
Subject: [rt-users] Groups and LDAP

Hello,

is there any addon that allows to synchronize RT groups with LDAP groups?

Best regards

M.A.

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales[at]bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

– Cheers, David Hobley IT Manager Creators of Miessence, MiVitality and MiEnviron Phone: +61 (7) 5582 7020 Fax: +61 (7) 5539 6719 USA Fax 1800 840 0827 Email : david.hobley@mionegroup.com Website: www.mionegroup.com

I ran across this just yesterday:

ApproximateSeparateQueues - Request Tracker Wiki

It describes a method to use some custom fields in LDAP, but you could
as easily use groups.

Karl

Karl Boyken, system administrator
karl-boyken@uiowa.edu
303A MLH, Dept. of Comp. Sci.
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA 52242 319-335-2730 (voice)
319-335-3668 (fax)

smime.p7s (3.18 KB)

David_Hobley · December 2, 2007, 11:44pm

Karl,

I had a look at this, but this really relates to ticket creation. What I am after is for RT to assign group membership based on LDAP group membership.

I have a bunch of groups set up within RT and it would be great if users that get auto created from LDAP also get their group memberships created.

MediaWiki does this well - on logon, it queries for LDAP group membership and adds/deletes users in the relevant (local) group based on that membership.

Unless I have misunderstood that page of course

Cheers,
DavidFrom: “Karl Boyken” boyken@divms.uiowa.edu
To: rt-users@lists.bestpractical.com
Sent: Friday, 30 November 2007 12:57:31 AM (GMT+1000) Australia/Brisbane
Subject: [rt-users] Re: Groups and LDAP

>> > Hello, >> > >> > is there any addon that allows to synchronize RT groups with LDAP groups? >> > >> > Best regards >> > >> > M.A.